NHTSA Complaint #10555677 — 2012 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	10555677
Vehicle	2012 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	December 9, 2013
Date Filed	December 11, 2013
Mileage	13,325 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER RIDE AT END AND THROWING YOU FORWARD. OR LIKE SOMEONE HIT YOU WITH A BASEBALL BAT. DEALER UNABLE TO FIX PROBLEM TO THE DEALER AND THEY TRIED TO REPROGRAM THE TRANSMISSION IT DID NOT WORK. STILL HAVING ISSUES AND SUBARU OF AMERICA TOLD ME, THAT THEY HAVE MANY TECHNICAL ISSUES WITH THE POWER TRAIN AND NOT SURE WHICH ISSUE THIS APPLIED TO. *TR

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