NHTSA Complaint #10554725 — 2006 FORD FUSION

I OWN A 2006 FORD FUSION, AND MY COMPLAINT IS ABOUT THE FAILURE OF INTERIOR DOOR HANDLES. THREE OF THE FOUR INTERIOR DOOR HANDLES WILL NOT OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE, THE WINDOWS HAVE TO BE ROLLED DOWN AND THE DOORS OPENED FROM THE OUTSIDE. SPECIFICALLY BOTH FRONT DOORS, AND THE LEFT REAR DOOR HANDLES DO NOT WORK. I PURCHASED THE VEHICLE NEW IN 2006. I CALLED THE FORD CONSUMER COMPLAINT LINE,AND WAS TOLD THAT BECAUSE THE VEHICLE IS BEYOND THE 36 MONTH WARRANTY PERIOD THERE WAS NOT ANYTHING THAT COULD BE DONE. OBVIOUSLY IF YOU CAN NOT GET OUT OF YOUR CAR WITHOUT ROLLING DOWN THE WINDOW AND USING THE OUTSIDE HANDLE; SHOULD BE A SAFETY ISSUE. I HAVE SEARCH ONLINE AND THERE NUMEROUS COMPLAINTS WITH THE 2006-2010 YEARS ON THE INTERIOR DOOR HANDLES ON ONLINE FORUMS, AS WELL AS YOU TUBE ON HOW TO REPLACE THEM. THE SPOKESPERSON AT FORD SAID THAT THEY DO NOT MONITOR ONLINE FORUMS. THEY SAID THAT WOULD FILE MY COMPLAINT WITH MY VIN IN THEIR DATABASE. YOU CAN FIND THE HANDLES ON EBAY AND AMAZON FOR ABOUT $42.00. I WOULD APPRECIATE ANY HELP THAT YOU CAN GIVE IN GETTING FORD TO RECOGNIZE THIS AS A SAFETY ISSUE AND MAKE THE REPAIRS TO MY VEHICLE. *TR