NHTSA Complaint #10554309 — 2002 FORD EXPLORER SPORT
STRUCTURE:BODY issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 10554309 |
| Vehicle | 2002 FORD EXPLORER SPORT |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 120,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
THE FORD EXPLORER SPORT HAS A REAR HATCH THAT INCLUDES A GLASS SECTION THAT HAS THE ABILITY TO BE OPENED TO LOAD ITEMS INTO THE TRUNK AREA OF THE VEHICLE. THREE SEPARATE TIMES THE REAR WINDSHIELD HAS BLOWN OUT AS IT HAS BEEN OPENED / CLOSED. THE REAR WINDSHIELD IS MADE OF TEMPERED GLASS AND WHEN IT BREAKS IT EXPLODES INTO THE PERSON OPERATING THE WINDOW. THERE HAS NOT BEEN ANY INJURIES BESIDES A FEW SMALL CUTS, BUT HAVING GLASS EXPLODE INTO A PERSON IS DANGEROUS. AFTER THE FIRST FAILURE THE GLASS WAS SIMPLY REPLACED. THE FIRST FAILURE OCCURRED AS THE REAR GLASS WAS OPENED. AFTER THE SECOND FAILURE, THE CAR WAS BROUGHT TO A FORD DEALERSHIP TO FIX THE ISSUE. THE SECOND FAILURE OCCURRED AS THE GLASS WAS CLOSED. THE THIRD FAILURE OCCURRED 12/1/2013, IT HAS YET TO BE FIXED. THIS MOST RECENT FAILURE OCCURRED AS THE GLASS WAS CLOSED. *TR
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