NHTSA Complaint #10554115 — 2008 TOYOTA SIENNA

MY SISTER AND I HAD JUST RETURNED HOME FROM THE STORE AND I PRESSED THE BUTTON TO LIFT THE BACK DOOR TO GET OUR THINGS OUT. WE WERE IN THE MIDDLE OF GETTING OUR THINGS OUT WHEN THE DOOR STARTED CLOSING ON US. I GOT OUT AND MY SISTER GOT CAUGHT AND IT CAME DOWN ON HER BACK AND SCRATCHED HER UP PRETTY GOOD. EVER SINCE THEN JUST OUT OF THE BLUE IT WILL NOT STAY UP AND IT WILL CLOSE DOWN ON YOU. I THINK THIS IS A MAJOR SAFETY ISSUE ESPECIALLY SINCE I HAVE TWO LITTLE CHILDREN. IT COULD REALLY DO SOME HARM TO THEM. THE SLIDING DOORS STOP CLOSING IF SOMEONE IS IN THE WAY AND IT SHOULD BE THE SAME FOR THE BACK DOOR. I BOUGHT THIS VEHICLE BECAUSE IT IS SUPPOSED TO BE ONE OF THE TOP OF THE LINE FANS FOR SAFETY. SO FAR I AM NOT IMPRESSED. SOMEONE NEEDS TO RESOLVE THIS ISSUE! I AM SCARED TO EVEN OPEN UP THAT BACK DOOR BECAUSE OF THIS.....AND THAT IS NOT GOOD. *TR