NHTSA Complaint #10552366 — 2013 HONDA PILOT

LETTER FROM CONSTITUENT REGARDING HONDA'S 2013 PILOT RECALL (NHTSA RECALL 13V-382/CAMPAIGN#JB5/SERVICE BULLETIN #13-075); HE HAS BEEN UNABLE TO CORRECT THE PROBLEM FROM AMERICAN HONDA MOTOR CO. OR UNIVERSITY MOTORS; REQUESTING ASSISTANCE FROM NHTSA. *SMD THE CONSUMER STATED HE WOULD LIKE TO HAVE THE LONG BLOCK AND SHORT BLOCK REPLACED. HE STATED HE TALKED TO THREE DIFFERENT AUTOMOTIVE MECHANICS, AND IT WAS IN THEIR OPINION THAT REPLACING ONLY THE SHORT BLOCK OF THE ENGINE WAS NOT A TRUSTWORTHY FIX. THE SHORT BLOCK REPAIR PERFORMED UNDER NON-FACTORY CONDITIONS, WHICH COULD LEAD TO CONTAMINATION OF THE ENGINE, THAT WOULD CAUSE SERIOUS ISSUES AND ENGINE FAILURE IN THE FUTURE. THE CONSUMER STATED THE DEALER WOULD NOT RETURN HIS CALLS. ALSO, THE CONSUMER WAS NOT GETTING THE PROPER GAS MILEAGE AS ADVERTISED. THE VEHICLE WAS RATED BETWEEN 16 AND 17 MPG, AND HE WAS GETTING 13 MPG. THE VEHICLE ROLLED BACKWARD ON A SLIGHT INCLINE, WHILE IN DRIVE, THERE WAS A VIBRATION/SHUDDER COMING THROUGH THE VEHICLE, WHEN MAINTAINING A CONSTANT SPEED.