NHTSA Complaint #10543825 — 2013 KIA SORENTO

WHEN I BOUGHT THIS VEHICLE I DID NOT REALIZE THAT IT WOULD HAVE SO MANY ISSUES. I THINK IT STARTED IN MARCH OF 2013. I STARTED SMELLING A BAD ODOR WHEN I START MY TRUCK UP AND REALIZED IT WAS COMING FROM THE AC UNIT. HAD IT CHECKED OUT AND WAS INFORMED THAT IT WAS THE CABIN FILTER AND I WOULD HAVE TO PAY TO HAVE IT FIXED. LATER WENT BACK FOR ANOTHER MATER AND WAS TOLD AT FIRST THAT IT WAS UNDER WARRANTY, BUT ONCE I GOT TO THE DEALERSHIP I WAS TOLD IT COULD NOT BE FIXED. EVERY SINCE I HAD THIS TRUCK MY DRIVERS SEAT GOES DOWN BY IT SELF AND I JUST DON'T SEE WHAT THE POINT IN TAKING IT TO THE DEALERSHIP BECAUSE THEY NEVER FIX ANYTHING. I FEEL THAT PURCHASING A KIA FROM RICK CAS KIA WAS A VERY BIG MISTAKE. I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE.......... *TR