NHTSA Complaint #10542587 — 2012 FORD FUSION
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10542587 |
| Vehicle | 2012 FORD FUSION |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
NOTICED A NOISE IN RIGHT FRONT QUADRANT WHILE SLOWLY DRIVING THROUGH LOCAL PARKING LOT. NOISE APPEARED HAVE A "ROTATING' COMPONENT. SUSPECTED A CV JOINT FAILURE. DEALER DETERMINED A FAILURE IN LOWER BALL JOINT. DESIGN REQUIRES REPLACEMENT OF LOWER CONTROL ARM ASSEMBLY. RECOMMENDED REPLACING BOTH LOWER CONTROL ARMS. COST TO ME IS $750.00. DEALER REP'S STATED THAT FAILURE IS THE RESULT OF ABSENCE OF GREASE FITTINGS IN SUSPENSION ASSEMBLIES. OEM REPLACEMENTS MAY NOT HAVE GREASE FITTINGS EITHER. *TR
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