NHTSA Complaint #10542492 — 2013 CHEVROLET SPARK

WE HAVE A 2013 SPARK. THE A/C DOES NOT WORK WHILE THE CAR IS AT IDLE OR AT LOWER SPEEDS. WHEN DRIVING THE CAR THE A/C WILL BEGIN TO COOL ONCE YOU HIT ABOUT 40 MPH. THEN WHEN STOPPED AT A RED LIGHT, STOP SIGN, OR DRIVE AT SPEEDS LOWER THAN THE 40 MPH, THE A/C WILL STOP COOLING AND BLOWS WARM AIR OUT OF THE VENTS. THE DEALERSHIP HAS TROUBLESHOT ONCE WHEN WE HAD OUR FIRST OIL CHANGE IN JUNE. THEY SOLD US A NEW CABIN FILTER THEY SAID MAY BE BLOCKED BY DIRT AND SUGGESTED THAT THERE WAS ALSO A SERVICE DUE AT 15,000 MILES THAT MIGHT ALLEVIATE THE PROBLEM. WE PURCHASED THE SERVICE SUGGESTED, BUT IT DID NOT HELP. WE STOPPED INTO THE SERVICE DEPT AGAIN AND THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THEY TOLD US THAT THE ENGINEERS AT GM ARE STILL WORKING ON A REPAIR FOR THIS ISSUE. IT IS NOW SEPTEMBER AND NO RESOLUTION HAS BEEN FOUND. THE DEALERSHIP HAS NO NEW INFORMATION.