NHTSA Complaint #10538240 — 2013 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10538240
Vehicle 2013 FORD EXPLORER
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 1,859 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

I HAVE A 2013 EXPLORER SPORT WHICH I PURCHASED NEW FROM THE DEALER 2 MONTHS AGO. ON THE MORNING OF 8/15/2013 I WAS TURNING LEFT INTO A PARKING LOT AFTER COMING TO A COMPLETE STOP ON A ROAD, GOING LESS THAN 10MPH. AS I ACCELERATED AND TURNED MY WHEEL LEFT THE POWER STEERING FAILED COMPLETELY MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL AND THE WARNING LIGHTS ON THE DASH CAME ON FOR THE ADVANCETRAC AND THE STABILITY CONTROL. I WAS ABLE TO STEER THE VEHICLE INTO A PARKING SPOT AND PUT IT IN PARK. I TURNED THE VEHICLE OFF, WAITED A MINUTE OR TWO AND TURNED IT BACK ON WITHOUT RESOLUTION OF THE SYMPTOMS. I LOOKED UP THE WARNING LIGHTS IN THE OWNERS MANUAL AND IT SAID TO HAVE IT SERVICED IMMEDIATELY. I HAD MY EXPLORER TOWED TO THE CLOSEST FORD DEALER. THE DEALERSHIP STATES THAT THEY HAVE DRIVEN THE VEHICLE OVER 100 MILES IN THE PAST WEEK AND A HALF WITHOUT THOSE PROBLEMS OCCURRING AGAIN. I'VE READ SEVERAL ARTICLES ABOUT FAULTY EPAS SYSTEMS, NONE FROM 2013 EXPLORERS YET. THE FORD ENGINEERS HAVE TOLD THE DEALERSHIP TO RETURN THE VEHICLE TO ME AND 'SEE IF IT HAPPENS AGAIN'. I ASKED THE DEALERSHIP TO PUT ANOTHER 200 MILES OR SO ON THE VEHICLE TO SEE IF THE PROBLEM OCCURS AGAIN WHILE I SEEK INFORMATION FROM FORD. *JS

Related Complaints for the 2013 FORD EXPLORER

Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11362250 DRIVING THE CAR AND WARNINGS APPEARED ON THE DASHBOARD SHOWING POWER STEERING AND STABILITY CONTROL FAILED. I COULD B...
#11351773 MY POWER STEERING ASSIST WENT OUT MULTIPLE DAYS AS I WENT TO START MY VEHICLE. I TURNED IT OFF AND IT TURNED BACK ON....
#11323669 LOST OF POWER STEERING WHILE DRIVING, COMING FROM AN OIL CHANGED AT THE DEALERSHIP. WAS ABLE TO PULL OVER INTO A PARK...
#11315336 THE POWER STEERING RACK AND EPS SHUTS DOWN AND I HAVE NO POWER STEERING WHILE DRIVING. WE HAVE REPLACED THE STEERING ...
#11309539 ABOUT TWO MONTHS AGO THE STEERING WAS GETTING TOUGH WITH LITTLE NOISE LIKE CLUNKING, TOOK THE EXPLORER TO A FORD DEAL...

Recent Complaints for the 2013 FORD EXPLORER

#11719103 STRUCTURE The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718232 UNKNOWN OR OTHER I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...
#11717776 STRUCTURE The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11717027 STEERING After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...
#11715770 STRUCTURE:BODY Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...
Check any vehicle history by VIN - Free vehicle history report