NHTSA Complaint #10537382 — 2008 TOYOTA COROLLA MATRIX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10537382
Vehicle	2008 TOYOTA COROLLA MATRIX
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2011
Date Filed	August 26, 2013
Mileage	109,899 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PLEASE SEE BELOW. DEALERSHIP FAILED TO INSTALL RECALLED PART. NOW I HAVE A NON-OPERATING CAR. I FEEL THIS WAS DONE ON PURPOSE TO SAVE PARTS AS IT IS NOW OBVIOUS THAT MY PART FAILED.2010 ECM RECALL [INCIDENT: [XXX]] I REVIEWED MY PAPERWORK AND NOTICED THAT THE ECM WAS ORDERED AND NEVER INSTALLED. THE DEALERSHIP FO WHATEVER REASON DECIDED NOT TO INSTALL IT ON 5/21/11 AND NOW IT HAS FAILED. THE TECHS COMMENTS ARE" NO ACTION REQUIRED/INSPECTED OK". WHY WOULD THEY ORDER A PART AND NOT INSTALL. I FEEL I AM OWED THIS PART AND THE INSTALL AS I THOUGHT IT WAS DONE AND FROM COMMENTS ON THE DEALER INVOICE IT WAS NOT. EVEN IF IT WAS REPLACED IT ONLY LASTED 2 YEARS AND A FEW MONTHS WHAT GIVES? LOOK AT INVOICE TOCS738578 MOSS BROS. MORENO VALLEY, CA I FEEL RIPPED OFF FOR A HARD TO GET RECALLED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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