NHTSA Complaint #10535935 — 2013 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10535935 |
| Vehicle | 2013 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,860 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MY HUSBAND WAS DRIVING OUR 2 MONTHS OLD CAR THAT TIME. TOGETHER WITH OUR KID, WE WERE THANKFUL IT HAPPENED JUST AFTER WE EXITED THE FREEWAY. AS WE STOPPED ON THE FIRST TRAFFIC LIGHT JUST AFTER THE FREEWAY EXIT, WE SMELLED SOMETHING UNUSUAL BUT PROCEEDED TO THE NEXT TRAFFIC LIGHT AND THERE THE ENGINE STARTED TO RAISE ITS RPM THEN WHEN HE PUMPED ON THE GAS THE CAR WONT GO FORWARD AND STARTED TO LOWER ITS RPM TO ALMOST ZERO AND THEN DIED RIGHT ON THE TRAFFIC LIGHT WITH 1860 MILEAGE. HE RIGHT AWAY SWITCH THE HAZARD LIGHT BUT FORTUNATELY NO ONE IS BEHIND US. HE TURNED THE KEY TO OFF AND SECONDS LATER SWITCH IT ON TO START THE CAR, IT STARTED SMOOTHLY BUT LIVING AN ENGINE CHECK LIGHT ON THE DASHBOARD. WE PARKED AND CALLED THE DEALERSHIP, AT THE DEALERSHIP THEY SAID WE REFUELED IT WITH WRONG GASOLINE. THIS IS RIDICULOUS, AFTER TWO MONTHS OF FILLING IT! I DON'T BELIEVED THEIR CONCLUSION. COULD YOU PLEASE HELP MAKE ACTION WITH ALL THIS PROBLEM. IM AFRAID AND NOT CONFIDENT WITH THIS CAR. *TR
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