NHTSA Complaint #10535933 — 2007 HONDA CIVIC

SHORTLY BEFORE THE VEHICLE WENT OUT OF THE MANUFACTURERS WARRANTY I BEGAN TO NOTICE ISSUES WITH THE PAINT JOB. THE PAINT BEGAN TO DEVELOP LARGE AREAS ON THE ROOF, HOOD, FENDERS, AND SEVERAL OTHER AREAS OF THE CAR THAT WERE EXTREMELY FADED WITH THE CLEAR COAT TOTALLY WEARING THROUGH. I BROUGHT THIS TO THE ATTENTION OF THE DEARLERSHIP I BOUGHT THE CAR FROM AND THEY TOLD ME TO CALL BACK IN ABOUT TWO WEEKS WHEN A REGIONAL REP. WOULD BE AT THE DEALERSHIP FOR HIM TO EXAMINE. I CALLED BACK AND WAS ASKED IF I COULD BRING THE CAR DOWN THAT DAY, LUCKILY I WORK ONLY A FEW MILES FROM THE DEALERSHIP AND WAS ABLE TO BRING THE CAR DOWN. WHEN I GOT THERE MY SERVICE ADVISOR TOOK THE CAR FOR THE "REGIONAL" GUY TO HAVE A LOOK. ABOUT 40 MINUTES LATER MY SERVICE ADVISOR CAME BACK TO THE SERVICE LOUNGE TO TELL ME THAT, ACCORDING TO THE "REGIONAL" GUY, WHO I NEVER MET, SAID THAT IT WAS QUOTE, "ENVIRONMENTAL ISSUES" THAT CAUSED THE ISSUES WITH THE PAINT JOB AND SUGGESTED THAT KEEPING THE CAR OUT OF THE SUN ( IN FLORIDA !!!! ) WOULD HELP. IN AN EFFORT TO RETAIN ME AS A CUSTOMER, SINCE BOTH MYSELF AND MY WIFE HAVE BOUGHT HONDAS FROM THAT DEALERSHIP, THEY WOULD MAKE AN OFFER TO PAY FOR HALF OF THE PAINT JOB AND THAT THEY WOULD REPAINT AND MY HALF OF THE BILL WOULD ONLY BE $1200.00 !!!!! NEEDLESS TO SAY I TURNED THEIR OFFER DOWN AND WILL SIMPLY NEVER EVER PURCHASE ANOTHER HONDA NOR WILL ANYONE ELSE IN MY FAMILY !!!!!! *TR