NHTSA Complaint #10533523 — 2013 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10533523 |
| Vehicle | 2013 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,721 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE 1ST TIME MY ENGINE SHUT OFF WAS AFTER MAKING A RIGHT TURN INTO A NEIGHBORHOOD DRIVING SLOWLY LOOKING FOR AN ADDRESS. THE SECOND TIME WAS WHILE PULLING INTO MY OFFICE PARKING LOT; AGAIN AT A SLOW SPEED AND THE ENGINE SHUT OFF. BOTH INSTANCES MADE STEERING IMPOSSIBLE. I TOOK MY EDGE BACK TO THE DEALER FOR BOTH OCCURRENCES, HOWEVER THEY CLAIM ONLY ONCE!! I WAS TOLD THE 1ST TIME THAT THEY COULD FIND NOTHING WRONG WITH IT. THIS MOST RECENT INSTANCE THEY KEPT MY CAR FOR 2 DAYS, DROVE IT INTERMITTENTLY FOR 91 MILES AND COULD NOT REPRODUCE THE PROBLEM, THEREFORE TELLING ME SORRY OH WELL, IF WE CANNOT PRODUCE THE PROBLEM THERE IS NOTHING TO FIX. I AM OUTRAGED AND DO NOT KNOW WHAT TO DO FROM HERE... *TR
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