NHTSA Complaint #10531681 — 2006 FORD FREESTYLE

I OWN A 2006 FORD FREESTYLE WHICH I PURCHASED IN 2006. I HAVE HAD SOME PAST EXPERIENCES WITH WHAT APPEARED TO BE THE TRANSMISSION SLIPPING WHEN MILEAGE WAS AROUND 50,000. THE WRENCH LIGHT WOULD COME ON, BUT THEN THE CAR WOULD RESUME AS NORMAL AND THE WRENCH LIGHT WOULD GO OFF. I WAS TOLD BY THE DEALERSHIP SERVICE DEPARTMENT, THAT UNLESS THEY WERE IN THE AUTO WHEN IT HAPPENED OR THE LIGHT WAS ON, THEY COULD NOT RUN A CODE OR DETERMINE THE CAUSE. MY FREESTYLE NOW HAS 108,000 MILES AND THIS MORNING I WAS ON THE HIGHWAY TO WORK, THE TRANSMISSION SLIGHTLY SLIPPED AND THEN WHEN I ACCELERATED, I HAD NO POWER. I WAS ABLE TO ROLL TO A SIDE ROAD FOR SAFETY. I TURNED MY AUTO OFF AND THEN ON, PUT IT IN DRIVE AND REVERSE AND NEITHER GEARS WORKED. MY AUTOMOBILE WOULD NOT MOVE. I HAVE TALKED TO TWO FORD DEALERSHIP SERVICE DEPARTMENTS AND THEY TELL ME IT WILL BE AROUND $6000 (GIVE OR TAKE) TO REPLACE THE TRANSMISSION. THEY SAID THAT NO ONE WILL "REPAIR IT" DUE TO THE "CVT" TRANSMISSION. I HAD TO HAVE IT TOWED AND MISSED WORK BECAUSE OF THIS. FORD SHOULD PAY, NOT THEIR CUSTOMERS. I WANT RESTITUTION. FORD NEEDS TO RECALL THESE AUTOMOBILES AND REPLACE THE TRANSMISSION WITH ONE THAT THEY KNOW IS NOT FAULTY. THEY ALSO NEED TO PAY FOR A RENTAL AUTO WHILE MY TRANSMISSION IS BEING REPLACED WITH A NEW/RELIABLE/SAFE ONE. I AM VERY UPSET AND WOULD LIKE TO KNOW WHERE TO GO FROM HERE. I HAVE TAKEN GREAT CARE OF MY AUTOMOBILE, REGULAR MAINTENANCE DONE REGULARLY AND IT LOOKS NEW. HAD I OF BEEN ON THE INTERSTATE, I COULD HAVE BEEN IN A SERIOUS ACCIDENT. *TR