NHTSA Complaint #10521897 — 2012 VOLKSWAGEN JETTA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10521897 |
| Vehicle | 2012 VOLKSWAGEN JETTA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I WAS DRIVING NORTH ON INTERSTATE HIGHWAY 55 IN MEMPHIS, TENNESSEE, (AROUND 9:15AM CT ON JUNE 26, 2013) TOWARDS RIVERSIDE DRIVE (DOWNTOWN MEMPHIS) WHEN ALL OF THE SUDDEN I HEARD A LOUD BOOM/CRASH SOUND ON THE ROOF OF MY VOLKSWAGEN JETTA (2012, WHICH I OWNED FOR 1 WEEK!) AND GLASS SHATTERED AND FELL ALL OVER ME AND THE INSIDE OF MY CAR. I WAS NOT UNDER AN OVERPASS OR BEHIND ANY TRUCKS OR CARS, SO I WAS COMPLETELY TERRIFIED AND DID NOT KNOW WHAT HAPPENED. I WAS CRYING AND SHAKING AND PULLED OFF THE HIGHWAY TO S PARKWAY AND CALLED 911 TO FILE A REPORT. AFTER SPEAKING WITH THE POLICE, A NEARBY WITNESS (WHO HAPPENED TO WORK FOR A CAR DEALER) MY BOSS AND MY BOYFRIEND, EVERYONE AGREED THE SUNROOF HAD SOME SORT OF DEFECT THAT CAUSED IT TO SHATTER/COMBUST/EXPLODE. THE GLASS WAS ALL STICKING STRAIGHT UP AND THERE WAS NO SIGN OF AN OBJECT IN OR ON THE CAR. MY BF BROUGHT THE CAR TO THE VW DEALERSHIP AND THEY ARE INSPECTING IT AND REPAIRING IT WHILE I AM IN A RENTAL CAR. I AM SCARED TO DRIVE IN A CAR WITH A SUNROOF NOW AND DO NOT FEEL SAFE. VW DRIVERS BEWARE. *TR
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