NHTSA Complaint #10520879 — 2011 FORD ESCAPE

I WAS TRAVELING AT APPROXIMATELY 60MPH WHEN MY FORD ESCAPE COMPLETELY STALLED AND S SERVICE LIGHT CAME ON. AS I TRIED TO MOVE OUT OF TRAFFIC I WAS NEARLY HIT BY MULTIPLE VEHICLES COMING FROM BOTH DIRECTIONS. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP ASSUMING THIS WOULD BE COVERED UNDER POWER TRAIN WARRANTY. AFTER EXPLAINING TO THE SERVICE DEPARTMENT WHAT HAD HAPPENED, BEFORE THEY LOOKED AT MY VEHICLE, THEY KNEW EXACTLY WHAT IT WAS. APPARENTLY, THE PROBLEM WITH THE THROTTLE BODY IS SO COMMON THEY CAN'T KEEP THE PARTS IN STOCK. THIS PROBLEM CAUSES THE VEHICLE TO STALL OR SURGE FORWARD, USUALLY AT RATES OF SPEED EXCEEDING 40MPH. I WAS INFORMED THAT FORD DOES NOT CONSIDER THIS PART OF THE POWER TRAIN. $401.04 LATER I HAD MY VEHICLE BACK. AS I WAS PAYING THE SERVICE CASHIER INFORMED ME THAT THIS WAS THE 12TH THAT HAD FIXED THAT WEEK (IT WAS ONLY WEDNESDAY) AND TO HOLD ONTO MY RECEIPT BECAUSE IT REALLY SHOULD BE RECALLED. *TR