NHTSA Complaint #10520751 — 2013 LINCOLN MKX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10520751
Vehicle	2013 LINCOLN MKX
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2013
Date Filed	June 19, 2013
Mileage	1,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

VEHICLE STOPPED RECEIVING TRAFFIC INFO ON NAVIGATION SCREEN. ALL OTHER DATA RECEIVED VIA "SYNC" SYSTEM FROM SIRIUS OPERATING CORRECTLY. DEALER REPLACED COMPUTER MODULE THEY IDENTIFIED AS CONTROLLING THIS FUNCTION. NO CHANGE IN CONDITION. PROBLEM ESCALATED TO FORD TECH PEOPLE. A MONTH AGO, THE RADIO FUNCTIONS FAILED. IT REQUIRED A SYSTEM UPGRADE. *TR

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