NHTSA Complaint #10513466 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10513466
Vehicle	2011 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	May 20, 2013
Date Filed	May 24, 2013
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TRAVELING AT 35 MPH, HEARD A NOISE AND LOST ALL BUT LIMP HOME MODE POWER. NO SHOULDER ON THE ROAD AND CREATED A DANGEROUS LANE BLOCKAGE. HAD TO BE TOWED TO DEALER THAT DOES NOT HAVE THE NEEDED PART. TOLD IT IS ON NATIONAL BACK ORDER. WE HAVE EXTENDED WARRANTY WITH RENTAL COVERAGE BUT SINCE THE PART IS NOT AVAILABLE THEY WILL NOT PAY FOR RENTAL WAITING FOR THE PART. *TR

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