NHTSA Complaint #10513033 — 2004 DODGE DURANGO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10513033
Vehicle	2004 DODGE DURANGO
Component	ENGINE
Date of Incident	August 29, 2012
Date Filed	May 21, 2013
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE BOUGHT THIS VEHICLE IN AUG 2012. THE FIRST TIME DRIVING ON THE EXPRESSWAY TO WORK IN A HEAVY RAIN STORM MY DURANGO WANTED TO STALL EVERY TIME I TOOK MY FOOT OFF THE GAS PEDAL. WHEN I FINALLY GOT OFF AT THE EXIT TO THE TRAFFIC LIGHT I OF COURSE WAS STOPPED THE ENGINE WAS SHAKING AND TRYING TO STALL I HAD TO KEEP MY CAR IN NEUTRAL AND MY OTHER FOOT ON THE BRAKE. WHEN I FINALLY GOT TO WORK IT DID ACTUALLY STALL. AFTER WORK THAT DAY IT MUST'VE DRIED UP ENOUGH BECAUSE IT STARTED AND RAN FINE. AFTER RESEARCHED WE READ YOU SILICONE THE COWL WHICH MY HUSBAND DID DO AND IT DIDN'T HELP AT ALL. IT HAS STALLED SEVERAL TIMES NOW AFTER YOU TAKE YOUR FOOT OFF THE GAS ONE TIME IT STALLED. IN THE CAR WASH AND WOULDN'T RESTART UNTIL A COUPLE CRANKS LATER. THIS IS AN EXTREME SAFETY HAZARD I CAN NOT DRIVE WITH MY FOOT ALWAYS ON THE GAS. WE HAVE ASKED THE DEALER SEVERAL TIMES AND THEY PRETEND LIKE WE HAVE NO IDEA WHAT WE'RE TALKING ABOUT MY HUSBAND EVEN TOLD THEM HE'D BE HAPPY TO DRIVE IT UP THERE POUR WATER ON THE WINDSHIELD SO THEY CAN SEE WHAT'S HAPPENING. COULD YOU PLEASE LOOK INTO THIS I WILL BE MORE THAN HAPPY TO LET YOU DRIVE MY DURANGO IF YOU NEED A TEST VEHICLE. *TR

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