NHTSA Complaint #10512921 — 2006 FORD E-350

TRAVELING APPROXIMATELY 25 MPH ON SMOOTH, FLAT PAVED ROAD, THE RSC (ROLL STABILITY CONTROL) AND ABS (ANTI-LOCK BRAKING SYSTEM) LIGHTS CAME ON WITH AN ANNOYING LOUD BEEP. WE ALSO FELT A PULSATION IN THE BRAKE PEDAL WHEN THE DRIVER PULLED OVER. HE TURNED THE VEHICLE OFF AND THEN RESTARTED THE VEHICLE. THE WARNING LIGHTS TURNED OFF TEMPORARILY, BUT STARTED UP AGAIN. THE PROBLEM IS INTERMITTENT BUT RECURS DAILY. WE TOOK IT IN TO HONOLULU FORD WHERE IT WAS DIAGNOSED FOR $225.00 AND THE DEALER QUOTED US $2,100.00 TO CHANGE BOTH THE ELECTRONIC AND HYDRAULIC CONTROL UNITS. WE ASKED WITH SUCH AN EXPENSIVE REPAIR, CAN THEY GUARANTEE THIS WILL FIX THE PROBLEM. THEY REPLIED WITH "NO". THEY WANTED TO START BY CHANGING THESE UNITS FIRST. I CHECKED ONLINE AND FOUND A HOST OF COMPLAINTS FROM PEOPLE THAT HAVE SAME PROBLEM AND SOME THAT PAID FOR THE EXPENSIVE REPAIR BUT FOUND THE PROBLEM ONLY TO CONTINUE, SO NATURALLY I AM A SKEPTIC TO PAY THIS REPAIR COST AND CONTINUE WITH PROBLEM. I THOUGHT PERHAPS YOU CAN HELP GET FORD MOTOR COMPANY TO LOOK INTO THIS PROBLEM. *TR