NHTSA Complaint #10508311 — 2003 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10508311
Vehicle	2003 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	March 25, 2013
Date Filed	April 15, 2013
Mileage	240,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR DIFFERENTIAL MADE A POPPING SOUND. THE CONTACT STATED THAT WHILE IN REVERSE, THE POPPING SOUND WAS LOUDER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC NOTICED A LEAK IN THE REAR DIFFERENTIAL AND STATED THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE REAR DIFFERENTIAL REPLACED. THE FAILURE MILEAGE WAS 240,000.

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