NHTSA Complaint #10507407 — 2009 HONDA FIT

DEC. 8TH, 2011 - 18694 MILES DEC. 8TH, 2012 - 24941 MILES DEC. 21ST, 2012 - 25225 MILES MARCH 30TH, 2013 - 28300 MILES THE PROBLEM IS THAT SUDDENLY THE CAR LOSSES POWER WHILE DRIVING, IT DOES NOT RESPOND TO ANY ACTION AND STALLS; THE ENGINE AND VSA LIGHTS COME ON. THE EXACT SAME INCIDENT OCCURRED AT EACH ONE OF THE DATES PROVIDED. EVERY TIME THIS HAPPENED I TOOK THE VEHICLE TO THE DEALERSHIP SERVICE DEPARTMENT, GOT IT BACK SUPPOSEDLY FIXED, AND WITH THE ASSURANCE THAT THE PROBLEM HAD BEEN TAKEN CARE OF, OBVIOUSLY THIS IS NOT THE CASE. THE PROBLEM PERSISTS, THE CAR HAS BROKEN DOWN ON AN AVERAGE OF EVERY 3,000 MILES. FROM THE VERY FIRST TIME, BESIDES BEEN TOLD BY THE SERVICE ADVISOR (MARY ROE) AT COURTESY HONDA IN SANFORD, FL; I KNEW WITHOUT ANY DOUBT THAT WE WERE DEALING WITH A SAFETY ISSUE. I AM SUBMITTING THE INFORMATION PERTINENT TO THESE OCCURRENCES BECAUSE MY CONFIDENCE IN THIS CAR IS COMPLEATLY ERODED SINCE THE NATURE OF THE PROBLEN COULD DEFINITELY BE THE CAUSE OF A CRASH, INJURY OR DEATH. I CONSIDER MYSELF FORTUNATE ENOUGH TO HAVE BEEN DRIVING ON LOCAL ROADS EVERY TIME THIS PROBLEM HAS OCCURRED, THE RESULT OF THIS TYPE OF MALFUNCTION ON AN EXPESSWAY COULD CERTAINLY HAVE BEEN DISASTROUS. SINCE MARCH 30TH, 2013 THE CAR HAS BEEN IN THE SHOP, AND IT HAS PROVEN DIFFICULT COMMUNICATING WITH HONDA. THEIR WILLINGNESS TO ASSIST ME WITH THIS LESS THAN SAFE AND UNRELIABLE VEHICLE, SEEMS TO BE DECREASING RAPIDLY WITH EACH NEW INCIDENT. ANY ASSISTANCE YOUR OFFICE PROVIDES ON THIS MATTER WILL BE IMMENSELY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR