NHTSA Complaint #10500187 — 2011 FORD ESCAPE

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,520. ...UPDATED 03/27/13 *BF UPDATED 3/28/13 *CN THE CONSUMER STATED WHILE ON HIS WAY TO THE DEALER, THE VEHICLE WENT INTO A LURCHING MOTION FOUR TIMES. TRAFFIC WAS LIGHT AT THE TIME, SO HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THREE WERE RECORDED ON THE BLACK BOX, WHICH REACHED ITS CAPACITY. THE LAST ONE, CAUSED THE WRENCH LIGHT TO ILLUMINATE AND IT REMAINED ON. THE DEALER REPLACED THE THROTTLE BODY. AS OF 03/22/13, THE VEHICLE WAS PERFORMING AS DESIGNED. THE CONSUMER STATED HE ENTERED A FOUR LANE DIVIDED ROAD WITH LITTLE TRAFFIC COMING TOWARD HIM. AS HE ENTERED THE FIRST WESTBOUND LANE, THE VEHICLE WENT INTO A LURCHING MOTION, SLOWING DOWN HIS FORWARD MOVEMENT WITH TRAFFIC COMING CLOSER TO THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE THEN WENT INTO NEUTRAL MODE AND HE WAS BALE TO COAST INTO THE LEFT TURN LANE, CONTINUE THROUGH THE TRAFFIC LIGHT CONTROLLED INTERSECTION AND COAST TO THE SIDE OF THE INTERSECTING ROADWAY. HE NOTICED THE TAX SHOWED 2,000 RPM. HE CYCLED THE KEY AND THE ENGINE STARTED AND OPERATED NORMALLY.