NHTSA Complaint #10496091 — 2011 DODGE RAM 5500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10496091
Vehicle	2011 DODGE RAM 5500
Component	STEERING
Date of Incident	January 31, 2013
Date Filed	February 1, 2013
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE HEARD A LOUD CLUNKING SOUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TIE ROD HAD FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S RECALL FOR THE TIE ROD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TIE ROD HAD FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD REVIEW HIS CASE AND CONTACT HIM BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

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