NHTSA Complaint #10495104 — 2002 MERCURY SABLE SUSPENSION

Complaint Details

ODI Number	10495104
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION
Date of Incident	January 29, 2013
Date Filed	January 29, 2013
Mileage	72,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE COIL SPRING FRACTURED AND PIERCED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE FRONT COIL SPRINGS AND THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 72,800. UPDATED 3/13/13 *CN

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