NHTSA Complaint #10494509 — 2007 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10494509
Vehicle	2007 ACURA MDX
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2013
Date Filed	January 23, 2013
Mileage	62,305 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAD A HARROWING DRIVING EXPERIENCE ON 01/19/13; COULD HAVE GOT INTO AN ACCIDENT IF IT WAS NOT DUE TO ALERTNESS OF THE DRIVER BEHIND ME. I HAD SERVICED MY MDX PREVIOUS DAY, IT INCLUDED REPLACING THE BATTERY. THE TECHNICIAN DID A SLOPPY JOB IN CONNECTING THE CABLE RESULTING IN THE CABLE COMING OFF THE BATTERY WHILE DRIVING IN TRAFFIC. THE CAR CAME TO A COMPLETE STOP SUDDENLY AND I WAS LOCKED INSIDE. I WAS NOT ABLE TO OPEN ANY DOOR OR ROLL DOWN WINDOWS BY USING THE MANUAL KNOB. I WAS HOLED UP IN THE CAR UNTIL A TOW TRUCK CAME AND CONNECTED THE CABLE. IT IS A DESIGN FLAW IF THE PASSENGER CANNOT OPEN THE DOORS USING MANUAL CONTROLS IRRESPECTIVE OF THE CAR HAVING NO POWER. I CONTACTED THE DEALERSHIP AS WELL AS MANUFACTURER; THEY SAID THEY COULDN'T REPLICATE THE PROBLEM. THIS SHOULD NOT HAPPEN TO ANYONE ELSE AND NEEDS TO BE INVESTIGATED. *TR

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