NHTSA Complaint #10483796 — 2012 INFINITI M37 POWER TRAIN

Complaint Details

ODI Number	10483796
Vehicle	2012 INFINITI M37
Component	POWER TRAIN
Date of Incident	October 15, 2011
Date Filed	November 9, 2012
Mileage	7,473 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. THE CONTACT STATED THAT THE VEHICLE PERFORMED WELL FOR A WHILE BUT THE FAILURE SOON RECURRED. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE BUT A REMEDY WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 7,473 AND THE CURRENT MILEAGE WAS UNKNOWN.

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