NHTSA Complaint #10483651 — 2008 FORD F-350 POWER TRAIN

Complaint Details

ODI Number	10483651
Vehicle	2008 FORD F-350
Component	POWER TRAIN
Date of Incident	November 3, 2012
Date Filed	November 7, 2012
Mileage	36,266 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

FORD F350 WITH 6.4L DIESEL HAD CHECK ENGINE LIGHT (CEL) ILLUMINATE WHILE DRIVING. ENGINE IMMEDIATELY SLOWED TO IDLE (800RPM) AND WOULD NOT RESPOND TO THROTTLE INPUTS. WAS NOT ABLE TO CLEAR ROADWAY AND BLOCKED TRAFFIC ON BUSY URBAN ROAD. DEALER WAS "NOT ABLE TO FIND ANYTHING WRONG", YET "PERFORMED CALIBRATION UPDATE ON PCM". I WAS INFORMED "THIS NEEDS TO BE DONE AS VEHICLE AGES AND SENSORS WEAR." REVIEWED OWNERS MANUAL AND DID NOT LOCATED MAINTENANCE INTERVAL FOR "CALIBRATION UPDATES TO PCM." I AM CERTAIN THIS IS AN INHERENT PCM SOFTWARE CODE ERROR LEADING TO COMPLETE LOSS OF ENGINE OPERATION. A DANGEROUS SITUATION ON CONGESTED ROADWAYS. *TR

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