NHTSA Complaint #10482387 — 2001 MERCURY COUGAR

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10482387
Vehicle	2001 MERCURY COUGAR
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	October 3, 2012
Date Filed	October 26, 2012
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. UPDATED 12/06/12*LJ UPDATED 12/07/2012 *JS

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