NHTSA Complaint #10479980 — 2003 TOYOTA RAV4

THE CLIPS SECURING THE ELECTRICAL CONSOLE ON THE DRIVER'S DOOR GAVE WAY AND FELL INTO THE DOOR, FOR NO APPARENT REASON. NOW THE CONSOLE IS LOOSE AND KEEPS RIDING UP FROM IT'S POSITION. I'M CONCERNED THIS IS GOING TO CAUSE AN ELECTRICAL SHORTAGE OR WILL GET WET WHEN DOOR OR WINDOW IS OPENED DURING RAIN, SNOW ETC. I HAD SOMEONE LOOK AT IT AT A NEARBY TOYOTA DEALER AND WAS TOLD THE WHOLE ELECTRICAL CONSOLE ON THE DRIVER'S DOOR NEEDS TO BE REPLACED BECAUSE IT'S ONE UNIT....NO WAY TO JUST REPLACE THE CLIPS. THE COST OF THE PART ALONE WAS QUOTED AS $514.00, WITH LABOR EXTRA. IF THIS WAS CAUSED BY NEGLIGENCE ON MY PART I WOULDN'T MIND, HOWEVER I DID NOTHING TO IT. I JUST HEARD A NOISE AND SOMETHING FELL INTO THE DOOR, THEN SAW WHAT HAD HAPPENED. I FEEL THIS SHOULD BE A RECALL SO TOYOTA ABSORBS THE COST, NOT ME. THE VEHICLE HAD LESS THAN 98,000 MILES ON IT WHEN IT HAPPENED AND IT HAS BEEN WELL CARED FOR. PLEASE LET ME KNOW WHAT, IF ANYTHING, CAN BE DONE FOR ME. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR