NHTSA Complaint #10476652 — 2002 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	10476652
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	June 1, 2012
Date Filed	September 21, 2012
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

THE DRIVER'S SIDE SUN VISOR WILL NOT STAY DOWN WHEN PUSHED INTO PLACE TO BLOCK BRIGHT SUN. INSTEAD, IT MOVES PARTIALLY BACK UP, THEREBY OBSCURING THE DRIVER'S VISION. THERE ARE NUMEROUS REPORTS OF THE SAME PROBLEM IN OTHER 2002 AND 2003 TOYOTA HIGHLANDERS. TOYOTA'S RESPONSE IS SIMPLY THAT THE CAR IS OUT OF WARRANTY, AND WE ARE WELCOME TO PAY $850 FOR A NEW VISOR (IT IS SO EXPENSIVE BECAUSE IT CONTAINS A GARAGE DOOR OPENER REMOTE CONTROL). THIS IS A SAFETY ISSUE. HERE IS MORE INFO FROM OTHERS WITH THE SAME PROBLEM HTTP://WWW.FIXYA.COM/CARS/T594661-HIGHLANDER_PROBLEM_SUN_VISOR. *TR

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