NHTSA Complaint #10473998 — 2011 VOLKSWAGEN GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10473998
Vehicle	2011 VOLKSWAGEN GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 20, 2012
Date Filed	September 5, 2012
Mileage	26,550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

HAD DRIVEN CAR 20 MILES THAT DAY. WENT INSIDE FOR 15 MINUTES, CAME BACK. UNABLE TO START CAR. UNABLE TO ENGAGE ENGINE. LIGHTS AND SHIFTERS ALL WORKING. 5 ATTEMPTS BY 3 DIFFERENT PEOPLE OVER NEXT HOUR AND UNABLE TO START CAR. VW TOW TRUCK DRIVER UNABLE TO START CAR. NEXT MORNING VW ABLE TO START CAR. VW DEALER ATTRIBUTES PROBLEM TO WATER/ALGAE IN FUEL. LINE CLEANED AND FUEL REPLACED BY DEALER. CAR PICKED UP. CAR DRIVEN 15 MILES TOTAL AFTER PICK-UP. LEFT CAR FOR 5 MINUTES, RETURNED TO CAR BUT UNABLE TO RESTART CAR. MULTIPLE ATTEMPTS FAILED. TOW TRUCK DRIVER ABLE TO START CAR AFTER 5 MINUTES OF CONSTANTLY ENGAGING ENGINE. BEING INVESTIGATED BY VW DEALER NOW. *TR

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