NHTSA Complaint #10471155 — 2007 BMW 3 SERIES

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10471155
Vehicle	2007 BMW 3 SERIES
Component	ENGINE
Date of Incident	August 13, 2012
Date Filed	August 16, 2012
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I HAVE A 2007 BMW 335I COUPE WITH 30000 MILES ON IT. IT WAS REVEALED IN A NORMAL SERVICE APPOINTMENT THAT THERE IS AN ISSUE WITH THAT PARTICULAR MODELS MOTOR ( N54 ). THE TOLERANCES OF THE PULLEY WHEEL THAT SUPPORTS ALL THE CARS SYSTEMS INCLUDING THE POWER STEERING IS DANGEROUSLY CLOSE AND CAN RUB ON THE SUBFRAME OF THE CAR CAUSING THE SERPENTINE BELT TO FAIL CAUSING ALL OF THE CARS SYSTEMS TO STOP WORKING. THIS CAN BE PARTICULARLY DANGEROUS IF YOUR IN A TRAFFIC SITUATION TO HAVE ALL SYSTEMS FAIL. BMW RECOGNIZES THE ISSUE AND PRODUCED A SIB 11 09 08. THE LOCAL BMW SHOP GLOBAL IMPORTS AND MY EXTENDED WARRANTY COVERAGE REFUSE TO FIX THE DANGEROUS SITUATION. THE PROBLEM IS COMPOUNDED THAT IF THE PULLEY CONTINUES TO RUB ON THE SUBFRAME IT CAN ACTUALLY CAUSE THE MOTOR TO DROP FROM THE CAR CHASIS. AN EVEN MORE DANGEROUS SITUATION. GLOBAL IMPORTS WILL FIX THEIR KNOW ISSUE FOR CLOSE TO $4000. THIS PROBLEM HAS BEEN DOCUMENTED BY MANY OF THAT MODELS OWNERS. HTTP://WWW.N54TECH.COM/FORUMS/SEARCH.PHP?SEARCHID=722576 THERE IS A WEBSITE THIS ISSUE SHOULD INVOLVE A RECALL OR REPAIR. *TR

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