NHTSA Complaint #10467179 — 2002 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	10467179
Vehicle	2002 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	April 14, 2012
Date Filed	July 23, 2012
Mileage	105,000 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TO WHOM IT MAY CONCERN, I AM SERIOUSLY CONCERNED ABOUT THIS VEHICLE AND THE WAY I AM TREATED BY FORD MOTORS. THE CAR SUDDENLY WHILE DRIVING ON HIGHWAY CAME TO A COMPLETE STOP AND ALMOST FLIPPED. THANK GOD THAT INJURIES WERE NOT THAT SERIOUS BUT THE CAR IS NOW TOTAL LOSS. AFTER TAKING THE CAR TO PRIVATE MECHANICS, IT WAS DETERMINED THAT SUBFRAME BROKE AND THE AXLES, CONTROL ARMS ALL BROKE. IT WAS THEN DISCOVERED THAT THIS WAS PART OF A RECALL. CAR WAS TOWED TO FORD MOTORS DEALERSHIP. A REQUEST HAS BEEN MADE TO PROVIDE ME WITH SAFETY REPORT ON THE VEHICLE. FORD AND ITS DEALERSHIP FORCED ME OUT OF THEIR DEALERSHIP AND KICKED ME OUT. THE CAR IS THEIR FOR MONTHS AND I HAVE BEEN SENDING FORD ONLINE MESSAGES VIA EMAIL AND PHONE BUT THEY ARE NOT WILLING TO BUY THE CAR OR GIVE ME ITS VALUE NOR FIX THE CAR. I HAVE BEEN WITHOUT A CAR FOR MORE THAN 4 MONTHS NOW AND FORD IS NOT DOING THE LEAST TO EVEN TRADE THE CAR FOR ANOTHER ONE. I AM SERIOUSLY DISAPPOINTED. *TR

Related Complaints for the 2002 FORD WINDSTAR

Other STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Complaints

#11098802 — May 30, 2018 — TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED OUT. THE VEHICLE WAS NOT T...

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#10429011 — October 6, 2011 — FRONT RIGHT COIL SPRING BROKEN AND LEFT SIDE SHOW FATIGUE IN SAME AREA. VEHICLE HAD OTHER RECALLS DUE TO HIGH-CORROSI...

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