NHTSA Complaint #10465962 — 2003 INFINITI FX35

TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE DOORS COULD NOT BE UNLOCKED OR LOCKED USING THE KEY FOB OR THE INTERIOR DOOR LOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN REPLACED THE DRIVER SIDE DOOR LOCK ACTUATOR. AFTER THE REPAIR THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE PASSENGER SIDE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.