NHTSA Complaint #10461672 — 2003 CHRYSLER SEBRING

TL* THE CONTACT OWNS A 2003 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT END OF THE VEHICLE DROPPED DOWN TOWARD THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FRONT LOWER BALL JOINTS FAILED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, BUT WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 115,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 115,300.