NHTSA Complaint #10461474 — 2005 MINI COOPER

TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR WOULD NOT OPEN MANUALLY OR WITH A KEY FOB FROM INSIDE THE VEHICLE. SHE WAS ONLY ABLE TO OPEN THE DOOR BY OPENING THE WINDOW AND USING THE DOOR HANDLE FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,816.