NHTSA Complaint #10460365 — 2001 SATURN LS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10460365
Vehicle	2001 SATURN LS
Component	SUSPENSION
Date of Incident	May 12, 2012
Date Filed	June 2, 2012
Mileage	84,618 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

LOW BANG NOISE IN PASSENGER SIDE FRONT END. WORSE TURNING RIGHT OR LEFT. SOUNDED LIKE MAJOR BREAK, BUT NOTHING COULD BE SEEN VISUALLY. HAD CAR TOWED TO MECHANIC. HAD TO REPLACE UPPER STRUT MOUNTS ON BOTH FRONT AND RIGHT STRUTS. PASSENGER SIDE UPPER STRUT MOUNT WAS BROKEN COMPLETELY, AND DRIVER SIDE UPPER STRUT MOUNT WAS CRACKED. UPPER STRUT MOUNTS BOTH MADE OF A PLASTIC BASED MATERIAL. SERVICE MANAGER STATED THE SHOCK COULD HAVE BROKEN THROUGH, AND HIT HOOD OF CAR IF WE HAD NOT SERVICED IT IMMEDIATELY. REPLACEMENT PART MADE OF SAME MATERIAL. HAD TO HAVE AN ALIGNMENT DONE. VERY EXPENSIVE TO FIX, AND I AM NOW CONCERNED THE CAR COULD BE DANGEROUS TO DRIVE. *TR

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