NHTSA Complaint #10459230 — 2002 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	10459230
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	February 1, 2011
Date Filed	May 22, 2012
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I HAVE A PROBLEM WITH THE SUN VISORS ON MY 2002 HIGHLANDER. THE VISORS SEEM OVERLY HEAVY AND DUE TO THE NORMAL VIBRATIONS IN THE CAR THEY FREQUENTLY FALL DOWN, WHICH IS QUITE DISCONCERTING WHEN DRIVING! I'VE TALKED TO TOYOTA BUT THEY MENTION THERE IS NO WAY TO ADJUST THE TENSION AND I'M GOING TO HAVE TO PAY 700.00 TO GET THEM FIXED. I'M CONCERNED AS IT LOOKS TO BE A DESIGN FAULT (I.E. BOTH VISORS ARE FALLING DOWN, DUE TO THE WEIGHT OF THE THINGS) AND I DON'T WANT TO PAY FOR NEW ONES TO BE IN EXACTLY THE SAME SITUATION IN 18 MONTHS TIME. I HAVE RESEARCHED THE PROBLEM ON THE INTERNET AAND MANY PEOPLE ARE REPORTING THIS PROBLEM WITH TOYOTA HIGHLANDERS. *TT

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