NHTSA Complaint #10459155 — 2006 CADILLAC STS

AFTER PURCHASING A USED 2006 STS AWD FROM CADILLAC NJ IN DECEMBER 2009, WIFE NOTICED WHILE MAKING RIGHT HAND TURNS ON SMOOTH PAVEMENT, CAR SEEMS TO STALL TEMPORARILY NOT ALLOWING ME TO ACCELERATE FOR A FEW SECONDS AND MESSAGE TRACTION ACTIVE IS DISPLAYED. JANUARY 18, 2010,I BROUGHT THE CAR BACK TO DEALERSHIP TO COMPLAIN. THEY SAID PROB BAD GAS IN LINES. PUT NEW GAS IN AND GAS TREATMENT FOR WATER IN TANK. DID THAT, DIDN'T HELP. FEBRUARY 1, 2010 I RETURNED TO DEALERSHIP TO COMPLAIN IT WAS STILL DOING IT ON OCCASION. I ASKED IF THERE WERE ANY COMPLAINTS ON THIS VEHICLE. GOT A NO RESPONSE. MAY 2010 BROUGHT CAR BACK TO DEALERSHIP TO COMPLAIN. BY THIS TIME MY WIFE HAS REFUSED TO DRIVE IT FOR SAFETY REASONS (PEOPLE THINK SHE IS LETTING THEM INTO ONCOMING TRAFFIC WHEN CAR SLOWS DOWN). LOOKED ON INTERNET AND FOUND OTHER COMPLAINTS. I WAS TOLD GM ENGINEERING IS AWARE OF ISSUE AND ARE WORKING ON SOLUTION. MADE COMPLAINT TO GM IN SEPT 2010 WAS TOLD SOFTWARE UPDATE WILL BE READY IN 2 MONTHS. AFTER GETTING DODGED FOR 2 1/2 MORE YEARS, MADE SECOND COMPLAINT TO GM APRIL 2012. GM EXECUTIVE STATED I CAN USE A RENTAL DUE TO THE SERIOUSNESS OF THE CONDITION LOSING POWER WHILE DRIVING. THEY SAID IT WAS FIXED. A WEEK LATER IT STARTED AGAIN. GM EXECUTIVE AND SERVICE MANAGER OF CADILLAC CALLED TO SAY THAT THE CAR WAS DESIGNED THAT WAY. THERE IS NO FIX ON IT. I TOLD THEM THE 2011 STS RENTAL I DROVE DID NOT HAVE ANY PROBLEM LOSING POWER WHILE IN A TURN. THEY SAID IT IS A DIFFERENT SYSTEM. I SAID "SO THERE WAS A PROBLEM WITH THE OLD SYSTEM" . I WAS LET OUT OF THE DOOR WITH AN OFFER FROM GM EXEC'S, $4,500 OFF PRICE OF A NEW CAR AT THEIR DEALERSHIP. I ASKED, WHAT ABOUT SAFETY? I TOLD THEM I OWN A CAR THAT MY WIFE REFUSES TO DRIVE DUE TO LOSS OF POWER. I ONLY DRIVE CAR BECAUSE MY WIFE DRIVES MY TRUCK. GM KNOWS OF THIS SAFETY ISSUE. SERVICE SAID PROBLEMS ON 2006-07 STS'S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT