NHTSA Complaint #10455738 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS THEN TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE DEALER REPLACED THE GROUND WIRES AND THE COMPUTER MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 16,000. .,.UPDATED 05/15/12 * BF THE CONSUMER STATED GM WAS TAKING THE NECESSARY STEPS TO REPLACE HIS VEHICLE. UPDATED 05/21/12