NHTSA Complaint #10452015 — 2010 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10452015
Vehicle 2010 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 62,764 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I AM THE ORIGINAL OWNER OF THIS VEHICLE, PURCHASED BRAND NEW. IN JANUARY 2010. THE HEATER WHEN TURNING ON, MADE A LOUD CLICKING SOUND FOR APPROX. 20- 30 SECONDS, EACH TIME. UPON RESEARCH ON THE INTERNET, LOCAL MECHANICS, I FOUND OUT THE HEATER BLEND DOOR ACTUATOR IS THE PROBLEM. I WAS GOING TO REPLACE IT, BUT UPON FURTHER INVESTIGATION I FOUND THAT THIS HEATER ASSEMBLY IS NOT ONLY USED BY MAZDA, NISSAN, TOYOTA, CHEVY, FORD, AND LEXUS. THIS IS HEATER IS KNOWN TO HAVE THIS DESIGN ERROR. ALSO THE DEALER HAD UNPLUGGED THE HEATER BLEND DOOR ACTUATOR BECAUSE THIS UNIT IS KNOWN TO START A FIRE IN THE VEHICLE. THIS MADE ME EXTREMELY NERVOUS. I CONSIDER THIS TO BE AN UNSAFE VEHICLE.

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