NHTSA Complaint #10449481 — 2003 SATURN ION

. I WAS DRIVING SOUTH ON I-15 BETWEEN CEDAR CITY AND ST. GEORGE UTAH.AROUND 4:00 PM WHEN I DROVE INTO A VERY HEAVY RAIN STORM, I TURNED ON THE WINDSHIELD WIPERS TO CLEAR THE WINDSHIELD. AT WHICH POINT THE WIPERS WENT UP AND THEN QUITE. THE DRIVER SIDE WIPER WENT ALL THE WAY TO THE LEFT SIDE OF THE WINDSHIELD AND STOPPED. THE PASSENGER SIDE WORKED FOR A FEW MINUTES AND THEN QUITE I HAD TO PULL OVER STOP AND WATER FOR THE RAIN STORM TO PASS OVER. UPON LATER INSPECTION I FOUND THAT THE PLASTIC HOUSING THAT HOLDS THE WIPER MOUNTS TO THE MAIN ASSEMBLY HAD BROKEN AWAY FROM BOTH SIDES CAUSING THE WIPERS TO QUIT WORKING. SINCE THE CAR WAS OUT OF WARRANTY I WENT DOWN TO STEPHEN WADE CHEVROLET AND PURCHASED A NEW WIPER MOTOR MODULE ASSEMBLY. WHICH COST ME $196,00. WHILE I WAS REPLACING THIS WIPER MODULE ASSEMBLY I NOTICED THAT THE NEW WIPER MOTOR MODULE ASSEMBLY HAS NO PLASTIC PARTS.THE UNIT WAS SOLID METAL. WHICH SHOULD HAVE BEEN DONE IN THE FIRST PLACE TO AVOID THIS VERY SERIOUS SAFETY ISSUE. I DID WRITE SATURN A LETTER AND SENT PICTURES AS WELL SHOWING THEM THE PROBLEM THIS PROBLEM HAPPENS OVER A LONG PERIOD OF TIME AS HOT AND COLD WEATHER CAUSES THE PLASTIC TO GET BRITTLE AND THEN BRAKE. I AM VERY CONCERNED ABOUT THE PUBLICS SAFETY AND ADVISED SATURN THAT I FELT THEY SHOULD SERIOUSLY CONSIDER ISSUING A RECALL AND REPLACE ANY OF THESE VEHICLES WHICH MAY HAVE THESE PLASTIC PART INSTALLED ON THEM. I HAVE BEEN DRIVING FOR MANY YEARS. AS EXPERIENCED DRIVER I KNEW WHAT TO DO. BUT FOR A YOUNGER OR ELDER DRIVER I REALLY THINK THIS SITUATION COULD HAVE TURNED OUT VERY BAD. LET'S GET SOMETHING DONE BEFORE SOMEONE GETS HURT OR EVEN WORSE KILLED. I JUST DON'T FEEL THAT SATURN WILL DO ANYTHING MORE ABOUT THIS SAFETY ISSUE. SO I HOPE YOU WILL. THANKS FOR TAKING THE TIME TO READ THIS LETTER AND FOR YOUR CONSIDERATION, COOPORATION AND CONCERNS. *TR