NHTSA Complaint #10448561 — 2005 FORD ESCAPE HEV

THE BRAKES FAILED WHILE ATTEMPTING TO STOP AT A STOP SIGN. THE CAR WENT THROUGH THE STOP SIGN. A FEW MINUTES LATER WHILE DRIVING, THE ABS AND SERVICE BRAKES LIGHT CAME ON. I DROVE THE VEHICLE DIRECTLY TO THE DEALER. THEY WERE NOT ABLE TO LOOK AT IT UNTIL TWO DAYS LATER. I WAS TOLD THE BRAKE HOSES NEEDED REPLACING. I REPLACED THEM. THE BRAKES SEEMED TO BE WORKING. A FEW DAYS LATER, I GOT THE SERVICE BRAKES WARNING, AS WELL AS THE SERVICE 4X4 WARNING IN THE INFO SCREEN. THE BRAKES SEEMED TO BE WORKING. THIS TIME THEY REPLACED THE WHEEL SENSOR AT THE DEALER. ABOUT A WEEK LATER, I NOTICED THE BRAKE PEDAL WAS HARD WHEN INITIALLY PRESSED AND SOFTENED WHEN THE CAR WAS TURNED ON. I WAS DRIVING DOWN THE ROAD ABOUT 35 MPH WHEN THE SERVICE BREAKS AND ABS WARNING LIGHTS CAME ON AND THE BRAKES ONLY WORKED IF I PRESSED REALLY HARD TO THE FLOOR AND THEN IT WAS JERKY. I DROVE A SHORT DISTANCE TO RETURN FROM WHERE I STARTED AND TURNED OFF THE CAR. WHEN I TURNED IT ON AGAIN A FEW MINUTES LATER, THE WARNING LIGHTS WERE OFF AND I HAD BRAKING POWER AGAIN. I DROVE A FEW MILES TO THE DEALER AND WHEN I PULLED INTO THE PARKING LOT TO PARK, THE BRAKES FAILED AGAIN AND WARNING LIGHTS CAME ON. THIS WAS A SUNDAY. THEY LOOKED AT THE VEHICLE ON MONDAY AND NOTICED THE HARD BRAKE PEDAL, BUT HE LIGHTS WERE NOT ON. THEY LOOKED AT THE COMPUTER SERVICE CODES AND INFORMED ME I NEEDED TO REPLACE THE HYDRAULIC CONTROL UNIT/ABS MODULE AND POSSIBLE THE MASTER CYLINDER AT A PRICE TAG OF $4300 - $5500+. THE PROBLEM SEEMS TO BE INTERMITTENT, BUT THE VEHICLE IS NOT SAFE TO DRIVE. I KNOW I AM NOT THE ONLY ONE WITH A 2005 HYBRID THAT HAS EXPERIENCED THIS MAJOR SAFETY PROBLEM. *TR CONSUMER DOES NOT OWN THE VEHICLE ANYMORE. IT WAS ABOUT 5 YEARS AGO SHE HAD A BRAKE FAILURE. THERE WAS NO COLLISION. UPDATED 6/8/18*JB