NHTSA Complaint #10445667 — 2002 MERCURY SABLE SUSPENSION

Complaint Details

ODI Number	10445667
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION
Date of Incident	January 12, 2012
Date Filed	January 28, 2012
Mileage	84,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE FOLLOWING ADDRESSES AN ISSUE I ENCOUNTERED WITH MY VEHICLE, A 2002 MERCURY SABLE. ON JANUARY 12TH, 2012, I WAS DRIVING ON A TWO WAY ROAD DURING A HEAVY SNOWSTORM. I WAS TRAVELING ABOUT 35 MILES PER HOUR, WHICH WAS BELOW THE SPEED LIMIT, DUE TO THE ROAD CONDITIONS. AT THIS TIME, I HEARD A LOUD NOISE AND EXPERIENCED A LOSS OF CONTROL OVER MY VEHICLE. AFTER PULLING OVER, I INVESTIGATED THE NOISE AND DISCOVERED THAT THE FRONT RIGHT TIRE WAS COMPLETELY SHREDDED AND PARTIALLY OFF THE RIM. I TOWED THE CAR TO A REPAIR SHOP AND LEARNED THAT THE SUSPENSION SPRING BROKE AND PUNCTURED THE TIRE AND DAMAGED THE STRUT. THIS IS ALSO A YEAR AND A HALF AFTER I HAD A SIMILAR PROBLEM WITH THE FRONT LEFT SPRING. NEITHER THE STRUT NOR THE TIRES WERE DAMAGED DURING THIS EVENT AT THAT TIME. *TR

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