NHTSA Complaint #10443645 — 2009 SUBARU FORESTER

2009 SUBARU FORESTER. PRODUCTION DATE: 02-14-08. INITIAL DIAGNOSIS IS INTERNAL TURBO FAILURE. THE CAR HAS 34,000 MILES ON IT AND OIL AND FILTERS ARE MAINTAINED. MY WIFE WAS DRIVING WITH OUR 2YR. OLD IN THE CAR WHEN IT STARTED MAKING A HORRIBLE GRINDING SOUND. SHE DESCRIBED IT AS IT SOUNDED AND FELT LIKE SHE WAS DRAGGING SOMETHING. SHE LIMPS HOME WITH THE CAR AND I TAKE IT FOR A TEST DRIVE. IT SOUNDED FINE AT START UP. NO TAPPING OR GRINDING. AS SOON AS I START UP THE ROAD I COULD FEEL THERE WAS NO ACCELERATION. LIKE I WAS DRIVING IN MUD. THE CHECK ENGINE LIGHT, THE TRACTION CONTROL LIGHT AND THE CRUISE CONTROL LIGHT ALL STUCK ON. I HAVE READ MANY CASES OF THIS SAME THING HAPPENING WITH OTHER 2.5 TURBO ENGINES. THERE WAS A STOP SALE AND A RECALL BUT, ACCORDING TO SUBARU MY CAR WAS NOT AFFECTED. THE REPORTS I'VE READ INDICATE OTHERWISE. THE PRODUCTION DATE AND THE VIN# FALL INTO THE RANGE OF THE STOP SALE. I AM VERY WORRIED ABOUT THE OUTCOME AS THE DEALERSHIP I BOUGHT THE CAR FROM AND SOA HAVE NOT BEEN HELPFUL. I HAD TO CALL SUBARU MYSELF TO GET THEM TO RESPOND TO THE DEALERSHIPS CASE CONCERNING MY CAR. IT'S BEEN A WEEK NOW AND JUST TODAY I GOT A CALL FROM SUBARU REQUESTING PERMISSION TO TEAR DOWN THE ENGINE TO FIND THE SOURCE. A WEEK AND IT'S JUST SITTING THERE. NO OFFER OF A RENTAL. NOTHING. THIS ISSUE IS NOT RESOLVED YET AND I HOPE SUBARU DOES THE RIGHT THING AND LIVES UP TO ITS REPUTATION OF BEING A RELIABLE, LONG LASTING CAR. *TR