NHTSA Complaint #10437028 — 2002 FORD WINDSTAR

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10437028
Vehicle	2002 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	October 4, 2011
Date Filed	November 21, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2002 FORD WNDSTAR. COURTESY COPY OF A LETTER FROM THE OFFICE OF THE CONNECTICUT ATTORNEY GENERAL TO FORD MOTOR CORPORATION RE A CONSUMER COMPLAINT. *KB THE CONSUMER TOOK THE VEHICLE FOR AN OIL AN CHANGE AND REPAIRS DUE TO RECALLS. THE CONSUMER WAS INFORMED THAT THE RIGHT COIL SPRING WAS BROKEN AND IT WOULD COST $688 TO REPAIR. THE CONSUMER STATED SHE DID SOME RESEARCH ONLINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR BROKEN COIL SPRINGS FOR PRIOR YEAR FORD WINDSTAR'S. *JB

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