NHTSA Complaint #10436799 — 2008 CHEVROLET UPLANDER

DASH INDICATOR SHOWS SIDE SLIDING DOOR IS OPEN, WHEN IT IS NOT. BELLS DING, INSIDE LIGHTS COME ON, DOORS BECOME INOPERATIVE FROM INSIDE VEHICLE. HAS OCCURRED APPROXIMATELY 50 TIMES. WE HAVE HAD IN SHOP SOMEWHERE BETWEEN 10 AND 15 TIMES, BOTH DOOR MODULES HAVE BEEN REPLACED, AND BODY CONTROL MODULE NOW BEING REPLACED. CHEVROLET STATES THAT IT DOESN'T SET A TROUBLE CODE, SO THEY HAVE NO RECORD OF THE OCCURRENCES, THOUGH SERVICE DEPARTMENT MANAGER HAS SEEN THIS HAPPEN IN PERSON. MY CONCERN IS WHEN THIS HAPPENS, MY WIFE, MYSELF AND OR CHILDREN CANNOT GET OUT OF THE VEHICLE, AND I FEEL THIS IS UNSAFE. CHEVROLET DOES NOT AGREE THAT THIS IS UNSAFE. I REALLY WANT TO MOVE ON TO ANOTHER VEHICLE, BUT CHEVROLET WILL NOT ASSIST. THE VEHICLE IS PAID FOR, FREE AND CLEAR, SO THIS IS NOT AN ISSUE OF OWING MONEY AND WANTING OUT. CHEVROLET SHOULD MAKE THE VEHICLE SAFE, AND IS NOT DOING ANYTHING TO ENSURE THIS. THEY HAVE BEEN HANDLING THIS UNDER WARRANTY, BUT THIS LAST TIME VEHICLE IS IN SHOP FOR TWO WEEKS - NO LOANER, NO ALTERNATIVE TRANSPORTATION FOR US. *TR