NHTSA Complaint #10432523 — 2008 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10432523
Vehicle	2008 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 22, 2011
Date Filed	October 23, 2011
Mileage	61,996 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON SEPTEMBER 22, 2011 OUR 2008 MAZDA CX-7 EXPERIENCED A COMPLETE ENGINE FAILURE. THIS FAILURE OCCURRED WITHOUT ANY WARNING WHILE DRIVING ON A FREEWAY: THE ENGINE HAD NOT PREVIOUSLY EXPERIENCED ANY PROBLEMS OR MADE ANY UNUSUAL NOISES, NO INDICATOR LIGHTS HAD SIGNALED A PROBLEM, AND WE HAD MADE OIL AND OIL FILTER CHANGES IN ACCORDANCE WITH THE MAINTENANCE SCHEDULE. THE FAILURE CREATED AN EXTREMELY DANGEROUS SITUATION, AS THE CAR LOST POWER AND THIS MEANT THAT SEVERAL CRITICAL FUNCTIONS, MOST NOTABLY, THE STEERING, WERE SEVERELY COMPROMISED; THE DRIVER ONLY JUST MANAGED TO BRING THE CAR TO A SAFE STOP. THE MAZDA SERVICE CENTER EXAMINED THE ENGINE OF THE CAR ON SEPTEMBER 26 AND REPORTED THAT THE PISTON IN THE NUMBER 2 CYLINDER HAD FAILED DAMAGING THE ENGINE BEYOND REPAIR. THE SERVICE MANAGER VERIFIED OUR MAINTENANCE RECORDS AND INDICATED THAT THE ENGINE WAS FREE OF SLUDGE OR OTHER BUILD UP. *TR

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