NHTSA Complaint #10423990 — 2001 NISSAN XTERRA

I OPENED CASE # [XXX] WITH NISSAN REGARDING THE FAILURE OF ALL FOUR WINDOW REGULATORS IN THE NISSAN XTERRA I PURCHASED FROM NISSAN OF BOURNE (MA) IN 2000 ON MARTHA'S VINEYARD. THAT IS WHERE THE VEHICLE IS GARAGED AND USED AND ONLY HAS 67K MILES ON IT. THE WINDOWS HAVE BEEN ACTING UP FOR QUITE SOME TIME (MANY YEARS) NOW AND THE VEHICLE IS PRIMARILY USED ONLY IN THE SUMMER. THERE WAS A WINDOW REGULATOR WARRANTY EXTENSION (PU307) ISSUED ON THIS VEHICLE AND THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT THE PROBLEM. NISSAN CONSUMER AFFAIRS HAS REJECTED THE CLAIM SINCE IT IS BEYOND THE WARRANTY EXTENSION PERIOD EVEN THOUGH I WAS NEVER NOTIFIED OF THE PROBLEM SINCE IT ONLY APPLIED TO "WARM WEATHER" STATES. I'D LIKE TO ESCALATE THIS CLAIM TO ENCOURAGE NISSAN TO PICK UP THE COST OF PARTS AS THIS IS A SAFETY ISSUE SHOULD THE WINDOW GET STUCK IN THE UP OR DOWN POSITION. THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR